Thank you for visiting the Casechice website (hereinafter referred to as “we” or “Casechice”). We are committed to respecting and protecting your privacy. Please read the following Privacy Policy carefully to understand how we collect, use, store, protect, and share your information when you use our website, purchase our products, or provide any personal information.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Such as your name, email address, phone number, shipping address, etc.
- Payment Information: Such as credit card number, bank account details, etc. (Payment processing is handled by third-party payment platforms, and we do not store payment information directly on our servers).
- Browsing Behavior Information: Such as your visit history on the website, pages viewed, click behavior, etc. We may use cookies to collect this data.
- User-Generated Content: Such as reviews, feedback, or other interactive content posted by you on our website.
2. How We Use Your Information
We collect your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and providing customer support.
- Service Improvement: To improve our products and services based on your usage patterns and feedback.
- Marketing and Promotion: To send you promotional offers, discounts, and other marketing materials via email or other channels (you can opt out at any time).
- User Experience: To optimize the website’s performance and user experience through cookies and similar technologies.
3. Information Storage and Protection
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Information Sharing and Disclosure
We are committed to not selling, exchanging, or renting your personal information to third parties. We may share your information in the following situations:
- Third-Party Service Providers: We may share necessary personal information with third-party partners to provide services such as order processing, payment services, logistics, and delivery. These third parties are committed to using your information only within the scope necessary to provide the service.
- Legal Compliance: We may disclose your personal information when required by law or to comply with a government request.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance the user experience. These technologies help us remember your preferences, analyze website traffic, and provide personalized content. You can choose to disable cookies through your browser settings, but this may affect some features of the website.
6. Your Rights
Under applicable privacy laws, you have the following rights:
- Right of Access: You may request to view the personal information we have collected about you.
- Right to Rectification: If your personal information is inaccurate or incomplete, you can request corrections.
- Right to Erasure: In certain cases, you may request the deletion of your personal information.
- Right to Object: You can opt out of receiving our marketing emails or other communications.
To exercise your rights, please contact our customer service team.
7. Privacy of Minors
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we discover that we have collected personal information from a minor, we will promptly delete the information.
8. Changes to This Policy
We may update this Privacy Policy from time to time, and any changes will be posted on this page. Please review this page regularly to stay informed of the latest version of our privacy policy.
9. Contact Us
If you have any questions about our privacy policy or how we handle your personal information, please contact us at:
Email: info@casechice.com
Customer Service Phone: +86 19520609250