Terms & Conditions

Welcome to Casechice! These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By using our website or making a purchase, you agree to comply with and be bound by these Terms. Please read them carefully before making a purchase or using our site.

1. General Information

2. Order Acceptance

All orders placed on our website are subject to acceptance by Casechice. We reserve the right to refuse or cancel any order for any reason, including but not limited to the following:

  • The product is no longer available.
  • Payment authorization issues.
  • Errors in pricing or product descriptions.

Upon successful order placement, you will receive an order confirmation email.

3. Pricing and Payment

  • All prices listed on our website are in euros (€) and include applicable taxes, unless otherwise stated.
  • We accept major credit cards, debit cards, and PayPal as payment methods.
  • We reserve the right to update our prices at any time, but any price changes will not affect orders already placed.

4. Shipping

  • We ship orders within 1-5 business days of receiving payment.
  • Delivery times are estimated between 10-18 days after shipment, depending on your location and the carrier used (DHL, UPS, or DPD).
  • Shipping costs are calculated at checkout based on your location and chosen shipping method. Additional customs duties, taxes, or fees may apply for international orders, and these are the responsibility of the customer.

5. Returns and Refunds

  • We offer a 30-day return policy. If you’re not satisfied with your purchase, you may return the item in its original condition (unused, undamaged, and in the original packaging).
  • Personalized or custom items are non-returnable unless damaged or defective upon arrival.
  • For returns, please contact us at support@casechice.com. Once we receive the returned item, we will issue a refund to your original payment method.

For full details, please refer to our Refund and Returns Policy.

6. Product Descriptions

We make every effort to ensure that the products listed on our website are described accurately. However, we do not guarantee that product descriptions, images, or other content on the website are free from errors or omissions. If you receive a product that significantly differs from what was described, please contact us for a resolution.

7. Intellectual Property

All content on the Casechice website, including logos, product images, text, graphics, and designs, are the property of Casechice and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or reproduce any content from the site without our express written permission.

8. Privacy and Data Protection

We take your privacy seriously and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our site, you agree to the collection and use of information as described in our Privacy Policy.

9. Limitation of Liability

Casechice will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability will be limited to the amount you paid for the product.

10. Governing Law

These Terms & Conditions are governed by the laws of [insert country/state]. Any disputes will be subject to the jurisdiction of the courts in [insert location].

11. Amendments

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and the effective date will be updated. It is your responsibility to review these Terms periodically for any updates.

12. Customer Support

If you have any questions or concerns about these Terms, our products, or services, please contact our customer support team at:

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